KYC (Know Your Customer)

The mandatory identity and address verification a casino runs on any account before processing a withdrawal. Standard documents:

• Government-issued photo ID (passport, driving licence, national ID)
• Proof of address (recent utility bill, bank statement, tax notice — dated within 3 months)
• Payment method verification (photo of card front/back with middle digits masked, e-wallet screenshot)
• Selfie with ID for higher-risk accounts

Under EU anti-money-laundering law (AMLD5+), operators must complete KYC before withdrawal. Most well-run operators verify at the first withdrawal request, not registration.

Delay: 1-72 hours after document submission, depending on the operator’s queue.